The beds where really big, I slept well. It was nice to have a safe box, a stone fireplace, and central heating. There was free Wi-Fi throughout the property and the service in general was very good! The staff was affable and amicable all the time.

Convenient location! It's situated right by restaurants, local shops, and in the heart of the city ❤️.

it had extremely friendly and excellant stuff. the food was great with a great selection of alternatives.

Fresh and abundant food options to choose from. the location was convenient - near a bunch of local shops, a restaurant, and just 4 km from the National Show Center 🌟.

This venue is clean with very helpful staff, offering reasonably spacious rooms with all expected services and an excellent location within walking distance of Knights' Square.

The restaurant here serves amazing food with top-notch quality, and the beds are super comfortable.

The room was comfortable with modern decorations and a private bathroom equipped with all necessities.

The hotel has a great location for shopping and exploring the city with courteous and helpful staff. the rooms are spacious, comfortable, and well-serviced. Breakfast offers a good variety, while the restaurant serves excellent food covering a number of cuisines. the hotel also offers good parking and clean amenities. the hotel prices are considered a little high, and guests may face WIFI connectivity issues due to multiple WIFI hubs.

This hotel exceeded our expectations in many ways. the location was perfect for our shopping needs, being just a short walk away from the bustling shops. The staff at this hotel were exceptional, going above and beyond to ensure our stay was fantastic. They were incredibly helpful and attentive, making us feel valued and well taken care of. The rooms were spacious and well-maintained, with daily servicing and even a complimentary newspaper. We were also impressed by the excellent restaurant, offering a variety of delicious cuisines. The staff in the restaurant were friendly and attentive, remembering our preferences and providing excellent service. The value for money at this hotel was outstanding, as we received top-notch amenities and service without breaking the bank.

All was absolutely fine.

We had a fantastic shopping experience during our stay at Poonam. The hotel's ideal location allowed us to easily explore the nearby shops, and the staff were incredibly helpful throughout our visit. The spacious rooms and daily room service made our stay comfortable, and the restaurant offered a delicious variety of cuisines. I highly recommend this hotel for a memorable and convenient stay.

the hotel's location in Phagwara was perfect, with shops just a short 4, minute walk away. It was also conveniently close to Jallander and Ludihana. the pre, check, in process was smooth, thanks to the helpful receptionist Seema. the staff at the hotel were incredibly attentive and always ready to assist. the rooms were spacious, with a well, appointed ensuite, and were serviced daily. the hotel also had a fantastic restaurant offering a variety of cuisines, and the food was delicious. the breakfast selection was great, and the restaurant staff, especially Vikcase and Shaam, were excellent in taking care of our needs. We even received a free room upgrade upon arrival. the hospitality and amenities provided by the Imperial Poonam Hotel made our stay enjoyable and comfortable. Cons: No complaints.

I recently stayed at a hotel in Punjab for 12 days and I had an amazing experience. The location of the hotel was perfect for our shopping needs, with shops just a short walk away. The staff were incredibly attentive and always went out of their way to help us. The rooms were spacious and well-maintained, with daily housekeeping and a complimentary newspaper. The restaurant had a wide variety of delicious cuisines, and the staff there were excellent.

My stay at this hotel was fantastic and I couldn't find anything to fault.

The Poonam hotel's perfect location for shopping, attentive and helpful staff, spacious rooms with good ensuite, excellent restaurant with a variety of cuisines, courteous and helpful staff, clean and comfortable rooms.

Everything was spot on.

The hotel had good parking amenities and the rooms were clean and comfortable. The restaurant also had great quality food and it was a nice touch to have a free upgrade.

The service was lacking. Requesting bed sheet changes and new shampoo or body wash was futile, as the empty bottles were left empty and the bed sheets were not changed even when requested.

I had a great experience staying at this hotel. The staff was very helpful and courteous. The location is perfect for shopping and exploring the city. The rooms are spacious and clean. The restaurant offers a variety of cuisines and the food is delicious.